Controller
SlimKlantPortaal B.V. acts as controller for most processing activities and as processor where we process data on behalf of our customers.
Personal data we process
- Identification and contact data (name, email, phone, company).
- Account data (login, preferences, audit logs).
- Usage data (device, browser, interactions) for security and improvements.
- Customer‑provided content and files uploaded to the platform.
Purposes and legal bases
- Provide and secure the Service (performance of a contract, legitimate interest).
- Account management, billing, and support (performance of a contract).
- Improvements and analytics (legitimate interest, with safeguards).
- Legal compliance (legal obligation).
Retention
We retain personal data only as long as necessary for the purposes above or as required by law, after which data is deleted or anonymized.
Sharing and subprocessors
We share data with trusted subprocessors under Data Processing Agreements and only where necessary to provide the Service.
International transfers
Where data is transferred outside the EEA, we implement appropriate safeguards such as Standard Contractual Clauses.
Security
We implement technical and organizational measures, including access controls, encryption in transit, vulnerability management, and regular backups.
Your rights
Under the GDPR you have the right to access, rectify, erase, restrict, object to processing, and data portability. You also have the right to lodge a complaint with a supervisory authority.
Contact
To exercise your rights or ask questions, contact us via the Contact page.